This Privacy Policy explains how wdpak collects, uses, stores, shares and protects your personal data when you use our Platform. We are committed to handling your information transparently and responsibly. Please read this document carefully before creating an account or using any Platform services.
Request a copy of your personal data held by wdpak at any time.
Ask us to correct inaccurate or incomplete personal information.
Request deletion of your data where no legal retention obligation applies.
Request that we limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format on request.
Object to certain processing activities such as direct marketing.
These six principles govern every data-handling decision at wdpak. They summarise — but do not replace — the full policy text below.
We collect personal data only for specified, explicit and legitimate purposes. We do not use your data for purposes incompatible with those stated at the point of collection.
We only collect the personal data that is necessary and proportionate to the purpose for which it is processed. We do not gather data "just in case".
We take reasonable steps to keep your personal data accurate and up to date. You can update your account information at any time through your account settings or by contacting support.
Your data is stored using industry-standard encryption. Access to personal data within wdpak is restricted to authorised personnel on a strict need-to-know basis.
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable legal, regulatory or audit obligations.
wdpak maintains records of its data processing activities and is prepared to demonstrate compliance with applicable data protection standards upon request.
This Privacy Policy ("Policy") is issued by wdpak ("wdpak", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://wdpak.cam (the "Platform"). It sets out how we collect, use, store, disclose and protect the personal data of individuals who visit or register on the Platform ("you", "User").
wdpak is an English-language online gaming information and betting platform targeting Pakistani users. We respect your privacy and are committed to processing your personal data lawfully, fairly and transparently. This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and wdpak.
By accessing the Platform, registering an account or submitting any personal data to us, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle personal data as described here, you must not use the Platform.
Note for Pakistani Users: Pakistan's data protection landscape is evolving. wdpak processes personal data in accordance with the data protection principles of its licensing jurisdiction. We do not claim that our data practices are regulated by or compliant with any Pakistani governmental authority. Users in Pakistan should be aware that local data protection laws may apply to their interactions with this Platform.
The following defined terms are used throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and financial transaction data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | wdpak, the entity that determines the purposes and means of Processing Personal Data collected through the Platform. |
| "Data Processor" | A third party that processes Personal Data on behalf of wdpak under a contractual agreement and wdpak's instructions. |
| "Cookies" | Small text files stored on your device by a web browser at the request of the Platform, used to remember information about your visit. |
| "KYC Data" | Identity and verification documents submitted as part of the Know Your Customer process, including government-issued identification and proof of address. |
| "Platform" | The wdpak website, mobile browser interface and any associated applications accessible at https://wdpak.cam. |
When you create an account on the Platform, we collect:
To comply with our Know Your Customer obligations prior to processing withdrawals, we may collect:
When you make deposits or withdrawals, we record transaction amounts, dates, payment references and method identifiers. Payment method names familiar to Pakistani users — such as HBL, UBL, Meezan Bank, Bank Alfalah, Easypaisa, JazzCash and Raast — may appear in transaction records. We do not store full payment card numbers; card transactions are processed by certified third-party payment processors.
We automatically collect technical data when you use the Platform, including:
If you contact our support team via email or live chat, we retain records of that correspondence, including the content of messages, timestamps and the resolution outcome.
Where you interact with responsible gambling tools — including setting deposit limits, loss limits, session time limits, or submitting a self-exclusion request — we record those preferences and requests to ensure they are correctly applied and maintained.
The table below summarises the primary purposes for which we process your personal data:
| Purpose | Data Categories Used | Necessity |
|---|---|---|
| Account creation and management | Registration data, KYC data | Essential for service delivery |
| Processing deposits and withdrawals | Financial transaction data, KYC data | Essential for service delivery |
| Age and identity verification | Date of birth, KYC data | Legal obligation |
| Anti-money laundering checks | Financial transaction data, KYC data | Legal obligation |
| Fraud detection and prevention | Usage data, transaction data, IP data | Legitimate interest |
| Responsible gambling monitoring | Gaming activity, responsible gambling data | Legal obligation / legitimate interest |
| Customer support | Communications data, account data | Contractual obligation |
| Platform analytics and improvement | Usage and technical data | Legitimate interest |
| Personalised promotions (where consented) | Gaming activity, registration data | Consent |
| Legal compliance and regulatory reporting | All categories as required | Legal obligation |
Where applicable data protection law requires a legal basis for the processing of personal data, wdpak relies on the following bases:
wdpak engages third-party Data Processors to support the delivery of our services. These processors are bound by contractual data processing agreements and may only use your personal data as directed by wdpak. Categories of third-party processors include:
We may disclose personal data to competent authorities, regulators, law enforcement agencies or courts where required by applicable law, court order or regulatory instruction. We will notify you of such disclosures where we are legally permitted to do so.
wdpak does not sell, rent or trade your personal data to any third party for their own independent marketing or commercial purposes.
Payment Providers: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah within transaction records reflect payment methods used by you. These institutions process transaction data as independent data controllers under their own privacy policies. wdpak is not responsible for their data handling. These references do not imply any endorsement of gambling by those institutions.
The Platform uses the following categories of cookies and similar technologies:
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging in or using key Platform features. For marketing cookies, you can withdraw consent at any time via your account preferences or by contacting support.
wdpak retains personal data for as long as your account remains active and for a further period thereafter as required by legal, regulatory or audit obligations. Typical retention periods are:
Where we no longer have a lawful basis for retaining data, we will securely delete or anonymise it within a reasonable timeframe.
wdpak operates globally and your personal data may be processed by us or our Data Processors in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where such transfers occur, wdpak ensures that appropriate safeguards are in place — such as contractual data transfer agreements — to protect your data in transit and at the destination.
By using the Platform, you acknowledge that your personal data may be transferred to, stored and processed in jurisdictions outside Pakistan.
Subject to applicable data protection law and certain exceptions, you have the following rights in respect of your personal data held by wdpak:
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within 30 days of receipt. We may ask you to verify your identity before processing any request.
Some rights are subject to exceptions. For example, we may decline an erasure request where retention is required by anti-money laundering law or responsible-gambling regulations. We will explain the reason for any refusal in our response.
The Platform is strictly intended for adults aged 18 or over — or the higher minimum required by the operator's license jurisdiction. We do not knowingly collect personal data from individuals under the eligible minimum age. If we become aware that an account has been registered by an underage person, we will immediately close the account and delete associated personal data, subject to any legal retention requirements.
If you believe a minor has registered an account on the Platform, please contact us immediately at [email protected].
wdpak implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
While we take all reasonable precautions, no internet transmission or data storage system is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with our obligations under applicable data protection law.
The Platform does not contain links to third-party websites. Where third-party game or technology integrations are present within the Platform, those providers operate under their own privacy policies as independent data controllers in respect of any data they collect through their services. wdpak is not responsible for the privacy practices of third-party technology partners integrated into the Platform.
wdpak reserves the right to update or amend this Privacy Policy at any time. Where a material change is made — such as a new category of data being collected, a new purpose for processing, or a change in data sharing arrangements — we will notify you via the Platform or by email to your registered address before the change takes effect.
The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not accept the changes, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns or requests relating to this Privacy Policy or our data handling practices, please contact wdpak's data support team through the following channels:
We aim to acknowledge all privacy-related enquiries within 72 hours and to provide a substantive response within 30 calendar days of receipt. For complex requests we may extend this period by an additional 30 days, in which case we will inform you of the extension and the reason for it.
For responsible gambling data requests — including queries about how your self-exclusion or limit data is stored and processed — please also visit our Responsible Gambling page or contact support directly, referencing "Responsible Gambling Data Request" in your message.
If you have questions about your data or simply want to explore more of what wdpak offers, our support team is available around the clock. You can also browse our FAQ or return to the homepage.